Terms and Conditions
How to book your trip with us
You can make reservations by contacting us by Email or telephone (603-219-4964). Our groups are small, therefore the space is limited. We highly recommend booking your trip 3 months in advance so that we can be sure space is available and arrangements can be made. See Trip Preparation and Details.
You will receive a confirmation email upon making a reservation and the full payment is due 90 days before the departure date. Payment is accepted in US dollars or Euros as follows:
- By personal check posted to our account
- By wire transfer to our account
- By money order or cash
The company and its agents act only as agents of the passengers in all matters relating to hotel/ lodge and tented accommodation, tours and transport etc. and shall not be liable for injury, delay, death, Sickness, War, infection, loss or damage in any manner. We cannot be held responsible for any of such events, whilst every care is taken for the safety and comfort of our clients. It's very important for you to have a travel insurance.
Travel Insurance (Trip cancellation insurance)
We strongly recommend you to purchase short-term travel insurance immediately after booking your trip. It is extremely important for you to protect your belongings and yourself against baggage loss, delayed baggage, personal injury or death, trip cancellation, interruption or delays. Make sure you read and understand your travel insurance policy and what is covered and what is not.
CancellationS and Refunds
Notification of cancellation must be made in writing by email. Once we receive the cancellation notice, the following cancellation penalties will apply.
- 90-61 days before departure =
50% of the total cost of the trip.
- 60-45 days before departure =
65% of the total cost of the trip.
- 40 days or less prior departure =
90% of the total cost of the trip.
- 30 days and less prior departure =
100% of the total cost of the trip.
We reserve the right to raise the price of your tour due the currency fluctuations, increased of National Park fees and Fuel costs. Also, the company has the right to change your itinerary tour.